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Town Centre users’ survey

FROME Town Council is asking for your views on the current state the town centre. 

Karen Clements, town centre manager said, “Whether you are a frequent user or someone who rarely visits Frome, works in town every day or visits occasionally, we would like to know your views – both positive and negative.”

From 5th – 30th November a short survey will be available on the town council website – At certain times volunteers will also be carrying out the survey face to face in the town centre.

The survey is one element of a broader town centre benchmarking project that Frome Town Council is currently working on with Action for Market Towns (AMT). Benchmarking has been conducted by AMT in over 120 towns and involves capturing data on 12 key performance indicators within the town centre such as retail offering, footfall, car parking, business confidence, shopper origin and town centre user views.

Once the town centre has been reviewed, AMT will provide the council with a comprehensive report highlighting the strengths and weaknesses of Frome, how the town centre could be improved, examples of good practice and how the town fares against other towns from across England and Wales and towns of a similar type.

In the past, benchmarking has been used to understand how town centres operate, plan and develop regeneration initiatives, measure the impact of developments and as an evidence base to attract funding.

Karen added, “Following on from the re-modelling feasibility study we know many people are interested in the current and future state of the town centre. We hope many people, whether users or non-users will complete the survey to give us a comprehensive picture of the town at present.”

If you have any questions regarding the survey, please contact Karen at Frome Town Council on   01373 475579.