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Frome Times – supporting our local businesses!

THESE are worrying times for local businesses; many have unfortunately had to temporarily close their doors but some are still trading – with many operating differently within the constraints of government guidelines.

Here is our list of local businesses who are still operating during the ongoing Covid-19 crisis:

We will be regularly updating this list. If you would like your business to be included please email advertising@wiltshirepublications.co.uk

Everyone at Frome Times would like to thank all of our regular advertisers – without your support the newspaper would not be possible.

Frome Area Community Land Trust

Providing genuinely affordable housing in Frome. Pushing forward with plans to provide affordable housing for those in need in the Frome Area. Contact info@fromeareaclt.org.uk or visit www.fromeareaclt.org.uk

Hatt Health & Movement Clinic

Physiotherapy and Podiatry treatments are now available for in person treatment at the clinic in Frome. Pilates, Rehab and Strength and Conditioning are also still available online. Frome Clinic COVID secure: • By appointment onlym • Staggered appointments with other patients to avoid crossing over • Significantly increased hygiene processes • Hand washing on entry and exit • All team members are wearing Protective Equipment. Patients asked to wear a mask or face covering at their appointment. Open for just over a week now and the feedback has been excellent. A recent comment from one patients said “Still the same friendly and caring environment and excellently managed to keep us all safe.” Call on 01373 452604 or email at enquiries@hattclinic.co.ukHatt Health & Movement Clinic Physiotherapy and Podiatry treatments are now available for in person treatment at the clinic in Frome. Pilates, Rehab and Strength and Conditioning are also still available online. Frome Clinic COVID secure: • By appointment onlym • Staggered appointments with other patients to avoid crossing over • Significantly increased hygiene processes • Hand washing on entry and exit • All team members are wearing Protective Equipment. Patients asked to wear a mask or face covering at their appointment. Open for just over a week now and the feedback has been excellent. A recent comment from one patients said “Still the same friendly and caring environment and excellently managed to keep us all safe.” Call on 01373 452604 or email at enquiries@hattclinic.co.uk

The Platinum Motor Group – Platinum Frome

Service and Parts departments open by appointment only. Marston Trading Estate, Manor Road, Frome. BA11 4BN. Service: 01373 465881; Parts: 01373 467676.

Oakenhall Carpentry And Joinery Services.

Home and business joinery requirements. Call 07899 244 631

Holden Heal Estate agents and The Frome Letting Centre Ltd

Holden Heal Estate agents – 01373 454454 and The Frome Letting Centre Ltd – 01373 453453 or email amanda@holdenheal.com
Have a client scheduled contact list that grows daily that will be contacted as soon as appointments can be done safely. Managing existing rental & sales  portfolio and are able to instruct emergency repairs if needed in line with government guidelines.

Pilates class with Pure Moves

The Pure Moves Live Zoom class on Thursday 2pm – 3pm with Sophy is open to anyone who hasn’t done Pilates before. This class is a slow-paced level and there will be some chair work, so it will be great for people who need rehabilitation or those with limited mobility. To join in, please contact: info@puremoves.com

Yuka Krantz, Yoga Practitioner

Yoga class offering online one-to-one sessions to support those who are interested in developing their home yoga practice. Email breathingspot@gmail.com or via facebook/breathingspot/

Springmead School

Independent Preparatory School. A virtual Open Day is being held on Friday 15th May. “Come and join us for a virtual tour, a chat with the Principal, Madeleine Taylor or her Deputy, Sally Cox about starting your son or daughter at Springmead when the school reopens.,” says the school. “Places are available for September 2020. Either ring the office to book a time slot, message us on social media or email us. If you can’t make this date, please feel free to arrange another time as every day is a open day at Springmead School and Nursery.” For more details or to find out more, email at info@springmead.com or 01373-831555 or see more information on their Facebook page.


Deliveries and collections between 5pm and 10pm, Friday, Saturday and Sunday only. 10% off for NHS Staff (need to show ID), Call 01373 473330 or 01373 463567 or visit jhalmuri-frome.co.uk.

Eyetech Opticians

Open for urgent and emergency care via appointment only. All calls are triaged and then Optometrist will ring or see any that need seeing. This is not for routine appointments but to try and keep urgent eye problems out of the main hospitals. For our regular Eyeplan patients, they delivering spectacles and contact lenses to their houses but am not taking routine new orders but will try and help if for example they break their only pair of specs. Phone 01373 462573.

SW Plumbing & Heating

Installation, maintenance, repairs, breakdowns & leaks. Following social distance protocol in these unprecedented times. Call Tony on: 01373 301379 or 07974 075221 or info@southwest-plumbing.co.uk.

Whitehall Garden Centre, Lacock

Click & Collect and National Delivery on all products on their website, including plants, garden sundries, seeds, food (this is being set up this week with veg & meat boxes that customers can buy online for collection), garden furniture & BBQs. The Lacock centre is closed but The Lacock Village Shop that Whitehall also runs is open. Have introduced a new Click & Collect service and are now delivering Nationwide on all plants and products on our website. Visit: www.whitehallgardencentre.co.uk or email: customerservices@whitehallgardencentre.co.uk

Tyning Landscapes Ltd

Offering all aspects of landscaping: patios, fencing, walling,  construction, turf laying and lawn seeding, diggers, dumpers, and cherry picker work at height. Also all aspects of maintenance – mowing, ride on mowing, patio cleaning, hedge trimming and strimming. Email: truckinmarvellous@gmail.com. Mob: 07585 956084.

Hatt Health & Movement Clinic

Online Physiotherapy and Rehab sessions. LIVE Exercise classes which include Pilates, Strength and Conditioning and Forever Fit for over 65s. www.hattclinic.co.uk/hatts-at-home. “We didn’t offer any online services before 23rd March so we have worked night and day to get the services running online and our patients have absolutely loved it,” said Amanda. “The feedback has been excellent including what a life saver it is at this difficult time. Email enquiries@hattclinic.co.uk

Clarkes Railings And Panels

We can supply high quality, tailor made bespoke ironwork fabrications to the domestic market including gates and garden arches. www.crapgates.co.uk. 01373 303298; 07725 546200.

HRGO Shepton Mallet

(formally Red Berry Recruitment). On line registration means we can get people out to work faster helping with key worker roles. Visit www.hrgo.co.uk, then search for Yeovil or Shepton Mallet office.


Legal services. Offering a free half hour telephone advice (full details on website) and are still working with clients on a non-contact basis. Call 01373 463311 or visit www.fdc-law.co.uk

Lesmon Travel

“Although we aren’t trading, can I re-assure all our customers that we are here to help with any concerns they have about holidays they have booked with us, or just if there is anything we can do to help,” says Mark Wye. “We are constantly monitoring the situation, both locally at home and in areas where we have tours planned in the coming weeks. If there are any changes in advice from the Govenment we will make decisions about the running of tours at the appropriate time. If you have any specific concerns or queries with regard to a forthcoming tour then please feel free to call us on 01373 472289 or visit http://lesmontravel.co.uk

Barnacle Bill’s

Barnacle Bill’s in Frome is open Thurs, Fri, Sat 5.00 until 8.00. Orders and payment taken on Mon, Tues and Wed either by phone (01373 462150) or leave message on facebook page. Completely contactless collection system in place. For more info please see Facebook page.

Forest Marble

Property Sales and Lettings. Free virtual valuations of your home. Continuing to offer a 24/7 service that enables people to speak to them at their convenience; have now introduced virtual valuations via Zoom and continue to have all properties to view via virtual tours. Call us on 01373 482900 or email sales@forestmarble.co.uk

Garston Veterinary Group

Emergency and remote vet consultations. Puppy and kitten vaccinations, plus first adult booster vaccinations. Cat neutering. Repeat prescriptions. Pet food sales and anti-parasiticide treatments. farm and equine service running as normal with 2m social distancing. All staff wearing PPE all of the time. Frome surgery open 8am until 6pm 7 days a week including bank holidays. Either call 01373 452225 or visit www.garstonvets.co.uk or Facebook page Garston vets or Instagram garston_veterinary_group


Still operating. The shop remains closed staff are in daily between 9am-12noon to answer telephone inquiries and emails. Can take orders for new appliances (which can be delivered locally FOC), plus spares, vacuum cleaner bags etc to be pre-paid before collection. Able to carry out some essential in-home repairs to washing machines and cookers subject to health and social distancing. Please cal 01373 467351 for more information. www.domesticarefrome.co.uk

Total Plumbing Supplies

Plumbing & heating merchant. Zero contact sales. Ring the branch to place orders, collect goods from outside. Payment over the phone or contactless. Phone: 01373 471322 or email joe@totalplumbing.co.uk

Somerset Ear Wax Clinic

Still running Ear Wax Removal service with caution as long as the client is well, ie without a cough or raised temperature. “I ask them to wear a mask and I wear a mask, gloves, apron and goggles so we are both protected.”
Call 07962 106045 to discuss the wax problem and make an appointment if appropriate.

Avon & Wessex Motor Factors Ltd

Car parts, car accessories, caravan supplies, camping equipment. Call 01761 414474; www.facebook.com/avonandwessex/

Stagecoach Performing Arts Trowbridge, Frome & Westbury

Online classes every Saturday. Offering lots of free online classes, running challenges and making YouTube videos for students to do at home via #stagecoachathome. Email trowbridge@stagecoach.co.uk, visit www.stagecoach.co.uk/trowbridge or call 01249 714333.

G Lucas chimney sweep

Chimney sweeping, servicing and maintenance. After carrying out a risk assessment and seeking advice, now offer a zero contact service which is extremely safe for customers. More info can be found at https://www.glucaschimneysweep.com/post/working-during-the-covid-19-pandemic. Call 07887 770340; email glucaschimneysweep@gmail.com or visit www.glucaschimneysweep.com

We Hear You (WHY) 

A charity providing free professional counselling to anyone affected or bereaved by cancer and life-threatening conditions. One-to-one counselling, and a Covid-19 crisis support service. All services are running via telephone or Zoom during lockdown. Call 01373 455255 or email info@wehearyou.org.uk

Churchill Hypnotherapy

Clinical Hypnotherapy – currently carrying out sessions as normal but all sessions online. Call 07515 441825 or visit www.churchillhypnotherapy.co.uk

MTL Group Ltd

Tree surgeons, arborists/fencing/landscaping/land clearance and consultancy. Following government guidelines and new Health and Safety measures have been put in place to keep both employees and clients safe. Please contact Joe Taylor on: 07866 717 346 or ring freephone: 0800 020 9799 and leave a message or email info@mtlgroupltd.co.uk

Bodybasics Fitness

Online fitness classes as live classes are not allowed. For details visit www.fitnessatbodybasics.com

More Wine

Natural and sustainable bag in box, pouch and can wine specialist. www.morewine.co.uk; hello@morewine.co.uk.

Free delivery to BA postcodes twice weekly. More Wine Community Love boxes. 10 litres of wine at a discounted price. Encouraging the purchaser to share with a key worker or someone more in need. £1 from each box donated to charity. In April this was Fair Frome.

Not Just Pets

All pet food and supplies, plus FREE local delivery. Open 10-4 weekdays, 10-2 Saturdays, closed Sundays. Minimum spend is usually £20  but waived if customers are stuck and really need supplies. Tel 07813 352103, Facebook via www.facebook.com/notjustpetsfrome or visit website www.notjustpets.co.uk

La Chasse Limited

Home Food Delivery. Normal trade is with restaurants, hotels and pubs so have opened out and increased range for home deliveries. Email: orders@lachasselimited.co.uk; call  01747 840996 or visit www.lachasselimited.co.uk

Amber Home Care Ltd

Domiciliary Home Care Services. The office is closed however business as usual from home. Visit www.amberhomecare.co.uk or call the usual numbers which will automatically divert to staff working from their homes.

Superclean Express Ltd

Window cleaning, power washing, gutter cleaning. Sales@supercleanexpress.co.uk; Telephone:  01373 465542; Simon:  07801 768502; Jacky: 07801 768501.

R E Froud & Associates Ltd

Accountants, bookkeepers and payroll services. Additional services during this time are furlough claims and advice on cash flow. Contact either through the website www.fromeaccountant.co.uk or email – accounts@refroudandassociates.co.uk or telephone 07727 204500 – answer service on 01373 302468.


Joinery shop and factory in Frome providing any components in timber from windows/doors to kitchens, stairs and all else. Helping customers out with advice on where else to go for other services. Email info@shellardgroup.co.uk

The Employer Payroll Service Ltd

Payroll, auto enrolment and Bacs Bureau payments. Submitting claims on behalf of employers for Coronavirus Job Retention Scheme. Call 01373 821231.

Hunting Raven Books

Winner of Independent Bookshop of the Year (South West) 2020, Winstone’s Hunting Raven is Frome’s long-standing and much-loved independent bookshop. Order service running with postal delivery. their doors may be closed, but they are very much open for business! You can now order books for postal delivery through by calling 01373 473111 or email winstonebooks3@gmail.com.  If the phone line is busy when you call, please leave a message or call back later. Knowledgeable and friendly staff will be very happy to give advice and recommendations over the phone.

Bill Savage Gas & Electrical

Operating without the shop being open via phone and on line orders via the www.euronics.co.uk website. Most products still readily available. Still offering delivery and connection observing strict social distancing. 01373 472824 | www.euronics.co.uk

Cooper & Tanner

Estate agents, property, antique and livestock auctioneers and residential, agricultural and commercial specialists. Also a comprehensive letting service. Still very much open but of course cannot actually show or value any property. www.cooperandtanner.co.uk; 01373 455060; quintyn@cooperandtanner.co.uk

Clifford T Shean Ltd

Carrying out any emergency electrical requirements and happy to consider any electrical work, following social distancing measures of course. Office closed but call 01373 318005 Email: office@cliffordtshean.co.uk Web: www.cliffordtshean.co.uk

Life and Mobility Solutions Ltd

Open at Trudoxhill for collections, also offering free local delivery. New website now online which has all products listed; people can order over the phone with free delivery or can collect. 01373 836165. https://lifeandmobility.co.uk

Steve Bane Fabrics

Fabrics (dressmaking, curtain), workroom (linings, thread, haberdashery etc), home delivery for BA7/BA8/BA9/BA10/BA11/BA12. Fabrics for PPE/NHS Scrubs, Washbags and accessories. For details, visit www.stevebanefabrics.com; email office@stevebanefabrics.com or via social media pages @stevebanefabrics

Steve Chivers painter and decorator.

Internal and external painting & decorating. Social distancing. Tel. 07828 603271. www.rightbuild.org.uk

Sydenhams Ltd

The Builders Merchant side of the Frome branch is open (Excluding the Kitchen and Bathroom showroom). Allocated collection for trade customers or essential contracts only. Please phone them on 01373 451600 for more information. Handlemaker Road, Frome. BA11 4RW • sydenhams.co.uk

Knees – Home & Electrical Store

Still open online and delivering (please let them know if you are self-isolating). Stock of electrical items such as fridge freezers, washing machines, tumble dryers, ovens, range cookers, vacuum cleaners and food processors which can be viewed at www.knees.co.uk (subject to availability). Some items of furniture and home accessories also available to buy online. Staff in the office are also taking orders and queries on 01225 774247.

That number can also be used to ask about Masterclass Kitchens – Knees project manage the design and build process from start to finish – www.kitchensatknees.co.uk.

Follow on Facebook, Twitter and Instagram @kneesretail for updates.

Wessex Counselling & Psychotherapy

Now able to offer a valuable counselling service online. Helping people in the Frome by providing a safe place to talk, offering professional affordable psychodynamic counselling and psychotherapy. The addition of the online service will enable those seeking counselling to access the services during the current Covid-19 lockdown. Individuals seek counselling for many different reasons and many people are now experiencing additional feelings of worry, anxiety, loneliness. You may be seeking counselling as a result of a crisis or have been encouraged to seek counselling by a healthcare professional, family member, friend or colleague. Wessex Counselling & Psychotherapy is here to help especially during this difficult period.

To enquire, please email office@wessexcp.co.uk; www.wessexcp.co.uk

The Bell Inn – Leigh Upon Mendip

Providing a takeaway meals service during this enforced pub closure period. Customers can ring to order and provide the time when they will collect. For locals who are unable to collect, they provide a delivery service.

For menu visit, https://thebellinnleigh.co.uk

Batsford Timber

The Sawmills at Longleat. Warminster, BA12 7JW. 01985 219555. Still open and are currently offering dedicated time slots for customers who want to collect products, and deliveries for customers staying at home or self isolating. Supplying all your needs for quality outdoor timber products from agricultural and industrial fencing to gates, fence panels and garden furniture. Visit the website for full details: www.batsfordtimber.co.uk including measure relating to Covid-19.

Goodwills Legal Services Ltd

Services on offer: Wills, Trusts, Lasting Powers of Attorney, Pre-paid funeral plans  and related services. Offering free telephone consultations and free support and advice regarding making a Will in the current circumstances. Single Will only £98, couples only £88 per person.  Prices include an individual consultation and your Will being drafted by a specialist regulated law firm. Telephone: 01373 593193 or 01225 683062; Email: info@goodwillslocal.co.uk; Website:  www.goodwillslocal.co.uk

Lyons Bowe Solicitors

Their Private Client Team are working tirelessly to ensure that people still have access to legal services. Using technology they are able to take Will instructions over the telephone or by video call to suit everyone’s needs. Where required, and subject to social distancing rules, they are visiting clients to ensure their wishes are legally binding, witnessing documents on car bonnets, through living room windows and even on garden walls. “Everyone needs a Will so we are letting you know that we are available to help you in these testing times,” they say. “It may not be you who requires our services but elderly family members who are going to be in self-isolation for the next three months. A Lasting Power of Attorney is a legal document that will protect your family members and provide them with peace of mind that people they trust are appointed to temporarily manage their affairs until we are back to relative normality.

“If you would like to provide us with your details in your own time, we have the ability to review information that you submit to us through our website. We want to ensure that putting legal documents in place is as easy as possible and more importantly, tailored to your needs.”

Visit www.lyonsbowe.co.uk to begin the process of writing your Will or alternatively, email at info@lyonsbowe.co.uk. or call 01749 345756 or 0117 97201261.

Iles & Vincent Funeral Services

Still open and “doing what we can to look after families needing our help.” Tel: 01985 220161 Email: info@ilesandvincentfuneralservices.co.uk; www.ilesandvincentfuneralservices.co.uk

3 Responses to .

  1. Esther Patchett

    April 30, 2020 at 1:52 pm

    Barnacle Bill’s in Frome is open Thurs, Fri, Sat 5.00 until 8.00. Orders and payment taken on Mon, Tues and Wed either by phone (01373 462150) or leave message on facebook page. Completely contactless collection system in place. For more info please see Facebook page.

  2. Lee

    May 5, 2020 at 12:00 pm

    Hi, please may I be included in this list?

  3. admin

    May 14, 2020 at 9:06 am

    Hi Lee,

    Please email your information to advertising@wiltshirepublications.co.uk and we can get you added to the list.

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