Residents can now meet a representative from one of five banks on designated days at Frome’s new Banking Hub, which opened in the library earlier this month.
Installed by Cash Access UK, the hub officially launched on Tuesday 11th March in response to community calls for improved banking access following the closure of Frome’s five banks.
Customers of all major banks can visit any weekday between 9.30am and 5pm to carry out regular transactions, including cash withdrawals, deposits, balance checks and bill payments. The hub also offers a community banker service, allowing customers to speak with a representative from their own bank in a private space for more complex enquiries.
Representatives from HSBC are available on Mondays, Barclays on Tuesdays, NatWest on Wednesdays, TSB on Thursdays and Halifax on Fridays.
Alongside bank representatives, the hub features a dedicated counter run by the Post Office, managed by Sam from Portway Post Office. While postal services are not available, customers can use this service to make payments into their bank accounts.
Although the hub is already operational, Cash Access UK is working to secure a long-term location offering the same services. Residents can check for updates on the Cash Access UK website.
Gareth Oakley, CEO of Cash Access UK, said, “I am happy to announce that the new banking hub in Frome is now open in the local library, giving residents access to cash and in-person banking services. The hub is available for everyday banking transactions throughout the week, and for more specific or complex enquiries, a community banker will be on-site on designated days.”
There are now more than 130 banking hubs open across the country, with this being the third to launch in Somerset.
Above: Mayor Cllr Andy Jones with Euan from the post office at Frome banking hub
Below: Cllr Anne Hills, a representative from Cash Access UK and MP Anna Sabine outside Frome library
