A new banking hub has officially opened in the Westway Shopping Centre.
The official opening took place on Friday 28th November, with councillors, Prosper Frome representatives and staff from the banking hub gathering for a ribbon-cutting ceremony outside the store.
A temporary banking hub was previously located in the library and has now closed.
Customers of all major banks can visit the new permanent hub at 12–14 Westway Shopping Centre any weekday between 9am and 5pm to carry out regular cash transactions, including withdrawals and deposits, as well as checking balances or paying bills.
Prosper Frome, the town council and other groups have campaigned for a hub since the closure of the town’s bank branches.
Speaking at the official opening of the new hub, Anne Hills, a volunteer for Prosper Frome and a Frome Town Councillor, said, “It is an honour to be here. With the closure of the bank branches, many in our community individuals and businesses have felt left behind, facing real challenges in managing their finances. This banking hub is the answer to that challenge.
“Thanks to the efforts of Cash Access UK, Prosper Frome and Frome Town Council, Frome is not left without the banking services it deserves. This hub will provide not just cash access but a place for in-person banking, bill payments and the human interaction that is so often missed in a digital world.
“Thank you to everyone who made this possible. I am incredibly proud to declare the Frome Banking Hub officially open.”
The hub, installed by Cash Access UK, also offers a community bank service where customers can speak to their own bank in a private space about more complex issues on the day their bank is present. Representatives will be available on set days each week: HSBC on Monday, Barclays on Tuesday, NatWest on Wednesday, TSB on Thursday and Halifax on Friday.
Chief Executive Officer of Cash Access UK, Gareth Oakley, said, “I’m happy to announce the opening of our Frome hub in its permanent home, ensuring crucial access to cash and face-to-face banking services for residents and businesses across the community.”
