Local GP surgery, Frome Medical Practice, is reminding residents that downloading and using the NHS App is a simple and secure way of managing their health care.
The NHS App supports patients to order repeat prescriptions, view their GP health record, receive reminders and messages and much more, including booking some routine appointments. The NHS App is free to download and is available 24 hours a day, seven days a week.
Proxy access is an additional feature of the NHS app that more patients are now using.
Sometimes referred to as a linked profile, proxy access allows trusted friends or loved ones to support those who need help with using the services provided within the NHS App, whether it’s a young child, elderly parent or friend with complex needs.
Digital Community Connector at Frome Medical Practice, Will Palmer, said, “Proxy access is available when both the patient and their proxy are registered with us at Frome Medical Practice. This ensures continuity of care and compliance with NHS security standards. Before access is granted, certain identity and security checks must be completed to protect patient confidentiality and ensure the correct procedures are followed.”
To request proxy access, patients can apply directly through their NHS App by selecting the ‘Manage Health Services for Others’ option on the home screen. The team from Frome Medical Practice then gets in touch to complete the process.
Patients can find out more about the NHS App and the digital health support offered by Frome Medical Practice on the practice website.
The website also includes details of various digital health drop-in sessions that take place each week, where patients can seek support and advice about digital health technology, including using the NHS app and setting up proxy access. For more information visit fromemedicalpractice.co.uk/digital-health-support
Pictured: Frome Medical Practice Digital Health Connector at the practice, Steven James
